Delivery & Shipping

Below you can find details of our shipping rates across the EU. Remember, we ship to all countries within the EU for free, subject to minimum order values and terms and conditions. If you have a shipping question that is not answered below, please contact customer services.

Puckator EU easy shipping

  • Fast and competitive shipping available to Europe and Worldwide from our European Distribution Centre
  • Same day dispatch available Monday to Friday with our Priority service*
  • Partnered with worldwide delivery couriers and shippers
  • Quick, safe and secure payment options
  • Courier partner tracking and delivery window updates are available

*For same day dispatch, orders must be placed and paid for before 11 am.

Europe Zone 1

Minimum Order €150 (ex VAT)
Service Order Value up to €150 €150 - €300
Over €300 Estimated Delivery Time (From placing your order)
Ireland, Austria, Balearics, Belgium, Corsica, Czechia, Denmark, Estonia, Finland, France, Germany, Vatican City State, Hungary, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Sicily, Slovakia, Slovenia, Spain, Sweden Standard €14.95 €8.95 FREE 3 - 7 Working Days
  Priority €26.95 €20.95 €12.00 2 - 6 Working Days

Europe Zone 2

Minimum Order €150 (ex VAT) Service Order Value up to €250 €250 - €500 €500 - €750 €750 - €1000 Over €1000 Estimated Delivery Time (From placing your order)
Bulgaria, Croatia, Greece, Romania Standard €24.95 €29.95 €35.95 €49.95 €59.95 3 - 7 Working Days
  Priority €36.95 €41.95 €47.95 €61.95 €71.95 2 - 5 Working Days
Switzerland Standard €45.95 €59.95 €69.95 €79.95 Quoted 3 - 7 Working Days
Norway Standard €59.95 €79.95 €99.95 €109.95 Quoted 3 - 7 Working Days
Liechtenstein Standard €69.95 €79.95 €89.95 €99.95 Quoted 3 - 7 Working Days
Andorra, Malta, San Marino Standard €99.95 €109.95 €149.95 €179.95 Quoted 3 - 7 Working Days

Cyprus - Delivery to a collection point

Standard

€39.95

€45.95

€49.95

€59.95

€99.95

Delivery will only be to a collection point, not your shipping address.

4 - 10 Working Days

Cyprus, Gibraltar, Iceland, Azores, Madeira, Turkey - Quoted Air Service Standard Quoted Quoted Quoted Quoted Quoted

Delivery to these locations is via air, and is quoted on an order-by-order basis.

4 - 10 Working Days.  

Rest of World

Minimum Order €150 (ex VAT)
Service Estimated Delivery Time (From placing your order)
Rest of the World locations including Australia, Brazil, Canada, Canary Islands, China, French Guiana, French Polynesia, Guadeloupe, Israel, Japan, Martinique, Mexico, New Zealand, Reunion, Singapore, Taiwan, United States Quoted - The shipping cost to these locations is based on the size and weight of each order. To give you the most competitive price once you have placed your order a member of our customer service team will be in touch with an estimated shipping cost 4 - 10 Working Days
Freight Forwarder We can ship to any freight forwarder across the UK, Europe and Worldwide. 5 - 7 Working Days

Key Delivery and Shipping Information

  • Orders are processed Monday to Friday (excluding Bank Holidays).
  • Priority orders are processed every weekday at 11 am. For our same day dispatch service, orders must be placed before 11 am and paid for at the time of ordering. Orders placed after 11 am or on a weekend will be processed and sent the next working day.
  • For additional delivery information including specific service, postcode and country information please visit our delivery timescale and special service page. The delivery time may vary depending on the location. Please adhere to the lead times shown in the ordering process. 
  • Pallet shipments are available.
  • If you have any special requirements for delivery please add a note to your order during checkout in the special delivery box.
  • For the rest of the world locations full commercial and customs paperwork is provided with each shipment but some local taxes or charges may be applicable depending on delivery locations.
  • We do not ship to the United Kingdom, Northern Ireland, Jersey or Guernsey from this site.

Any tracking or delivery updates sent after the goods have been dispatched come directly from the courier delivering the goods. Within these communications, there will be details on how to change or amend your delivery, but if you cannot find a way to amend something directly with the delivery courier then please contact our customer service team and we can get in contact with them on your behalf. Although we try our hardest we are only human and we believe the same is true of our shippers, so if you have any problems with your delivery please do not hesitate to contact us.

Delivery Partners

We work with multiple delivery partners worldwide so we can offer you the quickest and most competitive shipping price to your destination.

UPS
  • Over 110,000 dedicated vehicles to get your order to you faster
  • Dedicated depots and drivers with easy access pick up points worldwide
  • Friendly customer service and easy online tracking at www.ups.com
DHL Logo
  • One of the largest carriers delivering goods and documents worldwide to more than 220 countries and territories
  • A huge network of dedicated vehicles, depots and employees
  • Fast and easy online tracking at www.dhl.com
GLSLogo
  • 120 national and regional hubs and more than 1,600 depots to help facilitate quick deliveries.
  • Specialists in customs clearance and
  • Fast and easy online tracking at www.gls-group.com

 

Copyright © 2000 - 2023 Puckator EDC Sp. z o.o. Ul. Graniczna 8AA, 54-610, Wrocław, Registered Number: 389391683, VAT: PL8943170010