Upcoming Changes to Product Safety and Labelling: What Puckator Customers Need to Know About the New General Product Safety Regulation (GPSR)

As the end of the year approaches, businesses across the European Union are preparing for the implementation of the new General Product Safety Regulation (GPSR). This regulation aims to enhance product safety standards and consumer protection within the EU, reflecting the evolving needs of the modern marketplace. At Puckator, we pride ourselves on our commitment to safety, quality, and compliance, and we want to reassure our customers that we are fully prepared for these changes. In fact, our robust processes already align with the new requirements, ensuring a seamless transition.

What is the General Product Safety Regulation (GPSR)?

The GPSR is an updated framework that will replace the existing General Product Safety Directive (GPSD). This new regulation is designed to address emerging risks associated with product safety, particularly those arising from digital and technological advancements. Key updates include stricter obligations for businesses, enhanced market surveillance, and a focus on better protecting consumers from unsafe products.

Key elements of the GPSR include:

  • Enhanced Product Traceability: The regulation requires more rigorous tracking of products through the supply chain to ensure that safety issues can be swiftly identified and addressed.
  • Stricter Compliance Requirements: Manufacturers, importers, and distributors must meet new obligations to ensure that products placed on the EU market are safe.
  • Digital Product Considerations: With the rise of smart products, the GPSR introduces specific requirements for products with digital components, including cybersecurity measures.
  • Improved Market Surveillance: Authorities will have increased powers to monitor and enforce compliance, including conducting random checks and imposing penalties on non-compliant businesses.

How Puckator is Already Compliant with the New GPSR

We have always prioritized product safety and compliance. Our commitment to maintaining high standards means that we have been actively monitoring the GPSR developments and are already fully compliant with the current regulations. Here’s how our processes align with the new GPSR:

  1. Rigorous Compliance Checks at Every Stage: From product conception and design to manufacture and delivery, our dedicated team of specialists ensures that each product meets all necessary safety and regulatory standards. Our team closely monitors the use and risk of each product, conducts required testing, and verifies that all labelling and packaging meet legal requirements.
  2. Proactive Import Controls: To import products into the EU, we provide proof at the import stage for all products requiring testing and regulation. This step ensures that products clear customs in Poland before reaching our European Distribution Centre. Any non-compliant item would not pass this stage, safeguarding our supply chain integrity.
  3. Expert Collaboration with Suppliers and Partners: We work closely with our suppliers and are supported by our European partners, TUV, who provide additional regulatory and legal guidance specific to the EU market. This collaboration ensures that we are always up-to-date with the latest compliance requirements and can address any potential issues swiftly.
  4. Robust Quality Control Measures: Before any goods are shipped from our suppliers, they undergo thorough checks, and once they arrive at our warehouse, our Quality Control team inspects all aspects of the product, including labelling and compliance information. These checks are part of our ongoing commitment to maintaining the highest standards of product safety.
  5. Continuous Process Review and Improvement: We constantly review our processes and the requirements for each product, especially when products are reordered. This proactive approach ensures that we not only meet but exceed the expectations set by new regulations like the GPSR.

Product Recall and Corrective Action Policy

Puckator has a comprehensive Product Recall and Corrective Action Policy to promptly address any issues related to product safety and regulatory compliance. This policy ensures that if any product is identified as potentially unsafe or non-compliant, swift actions are taken to protect our customers and rectify the situation.

Our Product Safety Team, comprised of key personnel across various departments, is responsible for managing recalls and implementing corrective actions to prevent future occurrences. Should a recall be necessary, we promptly notify regulatory authorities, communicate with our customers, and provide clear instructions for returning affected products​.

Puckator’s Commitment to Product Safety and Customer Satisfaction

Our Product Management Plan underpins our commitment to delivering high-quality products that meet customer needs and regulatory standards. We employ a structured approach to product management that includes market research, risk assessments, ongoing quality assurance, and compliance checks. These processes ensure that every product we bring to market is safe, compliant, and of the highest quality

As we approach the implementation of the GPSR, we want our customers to know that Puckator remains dedicated to maintaining the highest standards in product safety and compliance. Our proactive approach and comprehensive safety measures mean that our products will continue to meet all regulatory requirements, providing peace of mind for our customers.

Looking Ahead

The new GPSR represents a significant step forward in ensuring product safety within the EU. We welcome these changes as they align with our values and longstanding commitment. As always, our focus will remain on providing our customers with safe, high-quality products while continually enhancing our processes to meet and exceed regulatory standards.

For more information on the new GPSR and how Puckator ensures compliance, please visit the European Commission's website or contact our customer service team.